Reception Services

div stylewidth80marginautofontfamilyArialsansseriflineheight16padding20pxborder1px solid ccch2 styletextaligncenterHotel Policyh2hrdiv stylefontweightboldTariffdivdivulliRoom charges exclude applicable taxes and additional services Guests are advised to contact the Duty Manager for detailed informationliuldivdiv stylefontweightboldBill SettlementdivdivulliAll bills must be settled upon presentation Personal cheques are not acceptedliuldivdiv stylefontweightboldLuggage and BelongingsdivdivulliManagement reserves the right to retain or auction guest belongings in case of unpaid duesliuldivdiv stylefontweightboldLuggage StoragedivdivulliStorage services are provided at the guest39s risk and are limited to a maximum of 30 daysliuldivdiv stylefontweightboldGuest BelongingsdivdivulliValuables should be secured in lockers provided by the the hotel Management is not responsible for any loss or damageliuldivdiv stylefontweightboldPetsdivdivulliPets are not allowed on the premisesliuldivdiv stylefontweightboldProhibited ItemsdivdivulliHazardous goods contraband weapons and gambling activities are strictly prohibitedliuldivdiv stylefontweightboldProperty DamagedivdivulliGuests will be held liable for any damage to the hotel property caused by themselves or their visitorsliuldivdiv stylefontweightboldGuest ConductdivdivulliGuests are expected to maintain decorum The management reserves the right to evict disruptive or disrespectful individualsliuldivdiv stylefontweightboldRightsdivdivulliGuests do not acquire tenancy rights the management retains full control of the premisesliuldivdiv stylefontweightboldCompliancedivdivulliAll guests must adhere to applicable laws and the hotel regulationsliuldivdiv stylefontweightboldVisitorsdivdivulliVisitors are not allowed in guest rooms without prior permission and may incur additional chargesliuldivdiv stylefontweightboldfontsize17pxTerms amp Conditionsdivdiv stylefontweightboldmarginleft1Personal Information CollectiondivdivulliPersonal details eg name contact info preferences are collected to improve service qualityliuldivdiv stylefontweightboldmarginleft1Use of InformationdivulliData is used for reservations communication and guest servicesliliWith consent it may be used for marketing promotions and surveysliliAnonymized data helps improve the hotel operationsliuldiv stylefontweightboldmarginleft1Data SharingdivulliShared only with trusted partners like payment processors as necessaryliliNot shared with third parties for marketing without explicit consentliliDisclosed only when legally requiredliuldiv stylefontweightboldmarginleft1Security amp RetentiondivulliProtected through encryption and access controlliliRetained only as necessary or legally requiredliuldiv stylefontweightboldfontsize17pxPrivacy Policydivdiv stylefontweightboldmarginleft1CheckIndivdivulliGuests must present valid identification for verification purposesliuldivdiv stylefontweightboldmarginleft1CheckOutdivdivulliRooms must be vacated by the designated time Late checkout is subject to availability and additional chargesliuldivdiv stylefontweightboldfontsize17pxAdditional the hotel PoliciesdivulliValuables left in roomssuites are the responsibility of the guest use the hotels safe custody serviceliliDamaged or broken items will incur charges thrice their market value as determined by the managementliliGuests are prohibited from affixing labels or markings to walls and furniture Charges for damages will applyliliRoom tariffs may change without prior noticeliliAdvance payments are nonrefundable under certain circumstancesliliIllegal or improper use of the hotel premises is strictly prohibitedliliLaundry services must be used for washing clothes inroom washing is not allowedliliVisitors are only allowed in guest rooms with prior permission from receptionliliOutside food and beverages are not permitted inside the the hotel premisesliuldiv stylefontweightboldfontsize17pxRefund amp Cancellation PolicydivulliThe refund timeline typically takes strong1 to 7 business daysstrong once a guest cancels their reservationliuldiv.