A&O Hamburg Hauptbahnhof - Hamburg, Germany

I think that breakfast would be included and that it shouldn't be an additional cost for the sheets.

Almost like a hotel, comfortable beds, nice bathroom and shower facilities in my 6-beds room. Definitely clean, you get clean sheets and towels upon arrival. nice lobby downstairs free wifi and computers, bar, etc. Only bad remark is about the staff: you must pay upon arrival which I find unusual, and I was not notified about this before I arrived. I arrived around 1 am, didn't have Euros on me and I wasn't notified that I had to pay upon arrival. I had Danish currency on me, amounting to more than what I had to pay for the hostel, I suggested I could give that as a deposit until early in the morning, or my 1500 Euro Macbook Pro, I had already paid the deposit so my clean intentions were obvious. The receptionist didn't even look me in the eyes, just said: mmmthnaaa. At least one would expect that someone will look you in the eyes when basically telling you that you have to sleep in the streets tonight. Luckily, my credit card worked for the first time that day, so I was able to pay. Later on, on other occasions, everytime I asked for something, the guy didn't even look me in the eyes and he was even gone before I could say thank you.

Rooms were clean and tidy and the staff very cheerful and ready to help. Thumbs up from me

I don't like this place..because staff registration was rude with me((and it's realy exepensive and A&O doesn't cost spent money...

Nice hostel.

Nice hostel.

Nice place to stay.

very noisy because the high way in front of the hostel...but the rest: great!

Very good prices, clean rooms and super position. I would really recommand this hostel!

I´ve realy enjoyed this night! I´ve never seen such a clean hotel! Thank you!

Great hostel.

this here is a very nice place!!! many computers for internet, almost private rooms, even when hosteling, as they have lots and lots of rooms, the baths are inside the rooms, there is a bar, breakfast is cheap and aboundant! all's great!

I very much enjoyed my time there.

Nice place at a good price. Nice hotel-atmosphere and good service. Location is not the most interesting, but the bar in the basement is a plus. Would stay there again.

This is a place where u can easily get good night sleep, there is also a bar so u dont need to go far for drinks if u dont want. But the place has no personality.

Good hostel.

ok

Great and cheap hostel

I had a great time.

Despite the fact that the hostel was clean and well supplied, the fact that we had to pay for everything including internet and hot water for tea immediately rendered the hostel somewhat less inviting and the "enterprise" factor more obvious. Furthermore after apparently having made some noise from our room on the third floor around 9 oclock pm, we were promptly visited by two big, male staff members to tell us to be quiet and that nightime starts at 6. 6?! So after that small confusion passed, we then wondered whether they had bothered quieting the screaming children that were constantly scurring around each floor. The common room was naff considering there were middleaged couples sipping beer and noisy 10 year olds playing pool(probably had to pay for that too), hardly an atmosphere travelling young adults would expect from a hostel. The hostel was considerably well situated near the train station, but unfortunately in the ugliest part of town. Admittedly I should have paid more attention to the A&O profile for being a family place and like a hotel. Would not reccomend to young adults travelling without a family.